{"id":5993,"date":"2020-11-20T14:18:26","date_gmt":"2020-11-20T14:18:26","guid":{"rendered":"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-set-incident-status-in-symantec-dlp\/"},"modified":"2022-10-10T17:49:19","modified_gmt":"2022-10-10T17:49:19","slug":"how-to-set-incident-status-in-symantec-dlp","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-set-incident-status-in-symantec-dlp\/","title":{"rendered":"How to Set Incident Status in Symantec DLP"},"content":{"rendered":"
    \n
  1. Log into the Symantec DLP platform and navigate to the list of current incidents (Refer to \u201cHow to Access Incidents<\/a>\u201d For details on how to do this)<\/li>\n
  2. Click onto the incident that you wish to change the status of.
    \n\"\"<\/li>\n
  3. This should open a new page\u00a0which is the\u00a0Incident snapshot<\/em><\/strong>. Here you will see where in the document the match was found and which Policies\/Rules it breaks. There will be buttons across the top of the window, click whichever of these matches the status you wish to change the incident to.
    \n\"\"<\/li>\n
  4. A confirmation screen will then appear, check that you have selected the correct status and then click the appropriate button at the top of the screen,\u00a0OK<\/em><\/strong>\u00a0to confirm status change and return to previous screen,\u00a0OK & Advance<\/em><\/strong>\u00a0to confirm status change and move onto the next incident snapshot in the list, or\u00a0Cancel<\/em><\/strong> to return to the previous screen.\"\"\n

    \"\"<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    Log into the Symantec DLP platform and navigate to the list of current incidents (Refer to \u201cHow to Access Incidents\u201d For details on how to do this) Click onto the incident that you wish to change the status of. This should open a new page\u00a0which is the\u00a0Incident snapshot. Here you will see where in the […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[47],"epkb_post_type_1_tag":[],"acf":[],"yoast_head":"\nHow to Set Incident Status in Symantec DLP | Cloudrise<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-set-incident-status-in-symantec-dlp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Set Incident Status in Symantec DLP | Cloudrise\" \/>\n<meta property=\"og:description\" content=\"Log into the Symantec DLP platform and navigate to the list of current incidents (Refer to \u201cHow to Access Incidents\u201d For details on how to do this) Click onto the incident that you wish to change the status of. 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