{"id":5997,"date":"2020-11-20T14:33:42","date_gmt":"2020-11-20T14:33:42","guid":{"rendered":"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-restart-symantec-dlp-services-14-6-15-0\/"},"modified":"2022-10-10T17:35:03","modified_gmt":"2022-10-10T17:35:03","slug":"how-to-restart-symantec-dlp-services-14-6-15-0","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-restart-symantec-dlp-services-14-6-15-0\/","title":{"rendered":"How to Restart Symantec DLP services (14.6-15.0)"},"content":{"rendered":"
\n
\n
    \n
  1. \n
      \n
    1. Click on the start menu and search for the\u00a0Services<\/em><\/strong>\u00a0application, open it to see a list of services that are currently running.
      \n\"\"<\/li>\n
    2. From the\u00a0Services<\/em><\/strong>\u00a0menu scroll down to the section where the Symantec services are running, they will follow the\u00a0Vontu<\/em><\/strong>\u00a0naming convention;
      \n\"\"<\/li>\n
    3. Stop<\/em><\/strong>\u00a0all running services in the following order:\n
        \n
      1. VontuMonitorController (if applicable)<\/li>\n
      2. VontuIncidentPersister<\/li>\n
      3. VontuManager<\/li>\n
      4. VontuNotifier<\/li>\n
      5. VontuUpdate (if necessary)<\/li>\n<\/ol>\n<\/li>\n
      6. Once all the services have fully stopped you can begin to restart them, be sure to\u00a0Start<\/em><\/strong>\u00a0the services in the following order:\n
          \n
        1. VontuNotifier<\/li>\n
        2. VontuManager<\/li>\n
        3. VontuIncidentPersister<\/li>\n
        4. VontuMonitorController (if applicable)<\/li>\n
        5. VontuUpdate (if necessary)<\/li>\n<\/ol>\n<\/li>\n
        6. Wait until all these services are running correctly and you may then resume using Symantec DLP.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          Click on the start menu and search for the\u00a0Services\u00a0application, open it to see a list of services that are currently running. From the\u00a0Services\u00a0menu scroll down to the section where the Symantec services are running, they will follow the\u00a0Vontu\u00a0naming convention; Stop\u00a0all running services in the following order: VontuMonitorController (if applicable) VontuIncidentPersister VontuManager VontuNotifier VontuUpdate (if necessary) […]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[47],"epkb_post_type_1_tag":[],"acf":[],"yoast_head":"\nHow to Restart Symantec DLP services (14.6-15.0) | Cloudrise<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-restart-symantec-dlp-services-14-6-15-0\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Restart Symantec DLP services (14.6-15.0) | Cloudrise\" \/>\n<meta property=\"og:description\" content=\"Click on the start menu and search for the\u00a0Services\u00a0application, open it to see a list of services that are currently running. 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