{"id":6025,"date":"2020-11-20T16:09:42","date_gmt":"2020-11-20T16:09:42","guid":{"rendered":"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-change-the-protect-user-password-in-the-oracle-database-for-symantec-dlp\/"},"modified":"2022-06-29T06:23:30","modified_gmt":"2022-06-29T06:23:30","slug":"how-to-change-the-protect-user-password-in-the-oracle-database-for-symantec-dlp","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-change-the-protect-user-password-in-the-oracle-database-for-symantec-dlp\/","title":{"rendered":"How to change the &#8220;protect&#8221; user password in the Oracle database for Symantec DLP"},"content":{"rendered":"<ul>\n<li>DLP connects to the Oracle database using a user named &#8220;protect&#8221;.<\/li>\n<li>\n<div>The Oracle protect password is stored in an encrypted file named DatabasePassword.properties located on the Enforce server<\/div>\n<\/li>\n<li>The\u00a0<strong>DBPasswordChanger<\/strong>\u00a0utility is used to change the Oracle database password in that file.<\/li>\n<li>In DLP versions 15.0 and earlier, the DBPasswordChanger is located in SymantecDLPProtectbin<\/li>\n<li>In DLP versions 15.1 and later it is located at Program FilesSymantecDataLossPreventionEnforceServer15.5Protectbin (Windows), or \/opt\/SymantecDLP\/Protect\/bin (Linux).<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>NOTE:<\/strong><\/p>\n<p><strong>To avoid an account lock-out, run the DBPasswordChanger utility as soon as possible after the Oracle Data Loss Prevention account password is changed.<\/strong>\u00a0If a lock-out does occur, see the article: &#8220;<a href=\"https:\/\/knowledge.broadcom.com\/external\/article?articleId=160068\">ORA-28000: the account is locked<\/a>&#8221; for resolution.<\/p>\n<p><strong>Example:<\/strong><\/p>\n<ul>\n<li>DLP Administrator password is\u00a0<strong>rhubarb<\/strong><\/li>\n<li>New Oracle protect user password is\u00a0<strong>potato<\/strong><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>Process Overview:<\/strong><\/p>\n<ol>\n<li>Shutdown all DLP services. (see\u00a0<a href=\"https:\/\/knowledge.broadcom.com\/external\/article\/160348\/restart-the-enforce-services-in-the-corr.html\">Windows<\/a>, see\u00a0<a href=\"https:\/\/knowledge.broadcom.com\/external\/article\/160469\/stopping-and-starting-services-for-dlp-o.html\">Linux<\/a>)<\/li>\n<li>Change the database password within Oracle.<\/li>\n<li>Verify the new password.<\/li>\n<li>Change the password on the Enforce server.<\/li>\n<li>Start the DLP\u00a0services.<\/li>\n<li>Log in to the Enforce UI.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p><strong>Detailed steps for 2-4 above:<\/strong><\/p>\n<p><strong>Changing the database password for the protect account on Oracle:<\/strong><\/p>\n<p><strong>IMPORTANT<\/strong>:\u00a0Be sure to follow the guidelines for acceptable passwords in the article:\u00a0<a href=\"https:\/\/knowledge.broadcom.com\/external\/article?articleId=160157\">Password guidelines for the Oracle &#8216;protect&#8217; user<\/a><\/p>\n<blockquote><p><strong>&#8211; Start a sqlplus session:<\/strong><br \/>\nsqlplus \/nolog<\/p>\n<p>&nbsp;<\/p>\n<p><strong>&#8211; Login as sysdba:<\/strong><br \/>\nSQL&gt; connect sys as sysdba<br \/>\n(Enter the password when prompted.)<\/p>\n<p>&nbsp;<\/p>\n<p><strong>&#8211; Change the protect password to\u00a0<em>potato<\/em>:<\/strong><br \/>\nSQL&gt; alter user protect identified by potato;<br \/>\n<strong>&#8211; Verify the password change:<\/strong><br \/>\nSQL&gt; conn protect\/potato<\/p><\/blockquote>\n<blockquote><p><strong>&#8211; Exit sqlplus:<\/strong><br \/>\nSQL&gt; exit&nbsp;<\/p><\/blockquote>\n<p><strong>Changeing the password for the protect account used by the Enforce server:<\/strong><\/p>\n<p><em>NOTE: The examples assume a Windows installation; for Linux, substitute the appropriate paths (e.g. \/opt\/Vontu\/Protect\/bin)<\/em><\/p>\n<p><strong>&#8211; Start a command shell and change to the bin directory:<\/strong><br \/>\ncd SymantecDLPProtectbin<\/p>\n<blockquote><p><strong>&#8211; Change the Oracle password in the configuration file:<\/strong><\/p>\n<p><strong>For version 15.0 and earlier:<\/strong><\/p>\n<blockquote dir=\"ltr\"><p>The syntax for DBPasswordChanger is:<\/p>\n<p><em>DBPasswordChanger &lt;PasswordFilePath&gt; &lt;New Oracle Password&gt;<\/em><\/p>\n<p>So:<\/p>\n<p>DBPasswordChanger\u00a0c:SymantecDLPprotectconfigDatabasePassword.properties\u00a0potato<\/p><\/blockquote>\n<p>&nbsp;<\/p>\n<p><strong>For version 15.1 and later:<\/strong><\/p>\n<blockquote dir=\"ltr\"><p>The syntax for DBPasswordChanger is:<\/p>\n<p><em>DBPasswordChanger &lt;PasswordFilePath&gt; &lt;New Oracle Password&gt;<\/em><\/p>\n<p>So:<\/p>\n<p>DBPasswordChanger &#8220;C:Program FilesSymantecDataLossPreventionEnforceServer15.5ProtectconfigDatabasePassword.properties&#8221; potato<\/p><\/blockquote>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>DLP connects to the Oracle database using a user named &#8220;protect&#8221;. The Oracle protect password is stored in an encrypted file named DatabasePassword.properties located on the Enforce server The\u00a0DBPasswordChanger\u00a0utility is used to change the Oracle database password in that file. In DLP versions 15.0 and earlier, the DBPasswordChanger is located in SymantecDLPProtectbin In DLP versions [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[45],"epkb_post_type_1_tag":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to change the &quot;protect&quot; user password in the Oracle database for Symantec DLP | Cloudrise<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cloudrise.com\/knowledge-base\/how-to-change-the-protect-user-password-in-the-oracle-database-for-symantec-dlp\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to change the &quot;protect&quot; user password in the Oracle database for Symantec DLP | Cloudrise\" \/>\n<meta property=\"og:description\" content=\"DLP connects to the Oracle database using a user named &#8220;protect&#8221;. The Oracle protect password is stored in an encrypted file named DatabasePassword.properties located on the Enforce server The\u00a0DBPasswordChanger\u00a0utility is used to change the Oracle database password in that file. 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The Oracle protect password is stored in an encrypted file named DatabasePassword.properties located on the Enforce server The\u00a0DBPasswordChanger\u00a0utility is used to change the Oracle database password in that file. 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